Fg88 Privacy Policy – How Your Data Is Protected

1 Introduction

Fg88 is an international online gaming and Sports Betting platform built with Bangladeshi users in mind. Your trust is our most valuable asset, which is why fg88 places the utmost importance on the privacy of your personal data.

This Privacy Policy ("Policy") explains what information fg88 collects, how it is used, and what measures are taken to protect your data. By using fg88's website, mobile app, or any of our services, you agree to this Policy.

We believe privacy is a fundamental right. That is why fg88 collects only the information that is truly necessary and always uses it for its intended purpose.

2 What Information Is Collected

Fg88 may collect the following types of information:

We only collect information that is genuinely required to provide our services. Collecting unnecessary or excessive data is against fg88's policy.

3 How Your Information Is Used

Fg88 uses your information for the following purposes:

• Account Management: For registration, login, and account security purposes.
• Service Delivery: To keep gaming, betting, and payment services running.
• Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering purposes.
• Support: To resolve your issues and respond to your queries.
• Promotions: To inform you of relevant offers and bonuses, with your consent.
• Service Improvement: To analyze and improve your experience on the platform.
• Legal Compliance: To meet regulatory and compliance requirements.

4 Data Sharing & Disclosure

Fg88 does not sell your personal information to third parties. However, limited data may be shared in certain circumstances:

• Service Providers: Payment processors and technology partners operating on behalf of fg88, all of whom are held to the same privacy standards.
• Legal Obligations: By court order, government agency request, or legal requirement.
• Regulatory Authority: Information required for regular reports to gaming licensing authorities.
• Fraud Prevention: With relevant authorities to detect and prevent financial crime.

Before sharing data with any third party, their privacy standards are vetted and data protection is ensured through contractual agreements.

5 Security Measures

Fg88 uses the latest technology and methods to protect your data. Our security infrastructure operates on the following levels:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• Secure Data Centers: International-standard server infrastructure.
• Regular Security Audits: Regularly audited by independent experts.
• Staff Training: Regular data protection training for all staff.

No system on the internet is 100% impenetrable. We encourage you to take your own precautions — use a strong password and never share your login credentials with anyone.

6 Cookie Policy

Cookies are small text files that a website stores on your device. fg88 uses the following types of cookies:

• Essential Cookies: Essential for core website functionality. Maintains login sessions and security.
• Functional Cookies: Remembers your preferences and settings, such as language choice.
• Analytics Cookies: To understand how the platform is being used — all data is anonymized.
• Marketing Cookies: Active only with your consent.

You can disable most cookies from your browser settings. However, disabling essential cookies may cause some website features to stop working.

7 Your Rights

You have the following rights regarding your personal information at fg88:

• Right to Access: You have the right to know what information fg88 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You can request a copy of your data.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise these rights, contact the fg88 support team. We typically respond within 30 business days.

8 Protection of Minors' Data

Fg88 strictly does not provide services to anyone under 18. We do not knowingly collect any data from minors.

• Age verification is carried out at the point of registration.
• Any data found to have been collected from a minor will be deleted immediately.
• Parents can use parental control software on their child's device.

9 How Long Data Is Retained

Fg88 retains your information only for as long as necessary:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: At least 7 years from the last transaction (in accordance with financial regulations).
• Support Conversations: 2 years after the issue is resolved.
• Analytics Data: Anonymized for up to 2 years.
• Marketing Preferences: Until consent is withdrawn.

At the end of the retention period, data is securely deleted or anonymized.

10 Privacy Policy Updates

Fg88 may update this Privacy Policy when necessary. If any significant changes are made:

• At least 14 days' notice will be given before changes take effect.
• A summary of the changes will be sent to your registered email address.
• Notifications will be displayed on the platform.
• The effective date of the updated policy will be reflected at the top of this page.

Continued use of fg88 after a new policy takes effect will be considered your acceptance of the updated terms.

11 Contact

For any privacy-related questions, requests, or complaints, please contact fg88's Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7
• Support Tickets: From the app or website

We typically respond to privacy-related requests within 7 business days. Complex matters may take up to 30 business days.